Video - How the Pandemic Disrupted Ink & Toner Sales When We Weren't Looking
If you're an indirect procurement professional managing the office supply category for your company, and you think spend on printer cartridge supplies is not out of control....think again!
The 😷😷😷 pandemic caused large businesses to shift their employees from working in the 🗃🗃🗃 office to working from 🏡🏡🏡 home and have continued this trend with the addition of hybrid work options.
These companies gave their employees a $1000/month “home office allowance” 🤑🤑🤑 for purchases like monitors, keyboards….and yes, you guessed it….better work from home office 🖨🖨🖨 printers and their printer cartridge supplies.
The downside of this was that specifically printer ink and toner spend became 📈📈📈 “Rogue Spend” as there were no requirements for printer model standardization.
You might be asking 🙋🏼♀🙋🏾♂️🙋🏻 yourself...⁉️⁉️⁉️ Why is printer model selection so important to your overall ink and toner cartridge spend? Well, if your company allows employees to purchase and expense a printer of their own choosing, they likely are NOT thinking 🙈🙉🙊 ahead at whether that printer is cost effective to supply, as they are more concerned with staying within budget on the hardware itself.
Approximately 75% of office workers are investing to improve their home office setups to support these new ways of working. For example, sales for office supplies such as printer ink and toner rose 129% in 2020 and still remains up 95% over 2019 pre-pandemic figures.
We repeat....if you think ink and toner spend is going away....think again! The ink and toner cartridge category has the highest opportunity for improvement and renegotiation, so don't bury your head in the sand and consider it a set-it-and-forget-it task.